What the evaluation is
One workflow, selected by the agency, for thirty days. A baseline is measured before any use. The agency receives the baseline, the measured results, the issue log, and the workflow map at the end, whether or not it continues.
The evaluation runs at no charge under a memorandum of understanding that sets out the conversion criteria in advance. Those criteria are agreed with the agency before work begins. The MOU does not obligate the agency to purchase. If the criteria are met, the agency takes the result into its own procurement process. If they are not met, the agency owes nothing and retains the findings.
Where an agency prefers not to set criteria in advance, the evaluation is available as a paid engagement, quoted to scope.
Systems of record
OpsCom does not replace CAD, RMS, JMS, digital evidence, jail, property, fleet, or court systems. Those remain the agency's systems of record throughout. OpsCom operates approved systems under authorization the agency controls, and does not dispatch units, approve reports, change charges, alter inmate status, or make evidentiary judgments.
Human approval
Every consequential action requires approval by agency personnel. This gate is not configurable.
Data ownership
Agency data belongs to the agency. OpsCom does not own it, sell it, or share it with third parties. The agency can export its data and its full audit log at any time, in a standard format, during the agreement and on termination.
Security
OpsCom runs in AWS GovCloud (US) and is built to the CJIS Security Policy. OpsCom does not store agency credentials. Full documentation is available to technical reviewers on request.
Access and permissions
Users, permissions, and approval points are defined by the agency and can be changed or revoked by the agency at any time.
If the agreement ends
The agency retains its data and its audit log. Export is available in a standard format. Nothing in the agency's own systems is altered by termination, because those systems were never replaced.
Support
Named point of contact for technical and security review. Contact hello@opscom.io.
What we do not claim
OpsCom makes no representation about an agency's eligibility for any funding program. Performance figures are measured at the agency, from the agency's own baseline. We publish no figure we did not measure.